10 Tips for Community Managers
From Mashable:
Most community managers are well-versed in the basics of social media engagement. We all know how to deal with trolls and how to create conversations. Here are some interesting and unorthodox bits of advice for the expert community manager — that tireless social media junkie with oodles of personality who’s trying to balance marketing-driven execs with ego-tripping power users while still trying to maintain some semblance of a personal life.
Read the rest: http://mashable.com/2010/04/13/community-manager-tips/